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eVisitNB Update: We’re Here For You!
Last Updated: March 27, 2026
We know how important consistent healthcare is to you and your family. We are pleased to share that the Government of New Brunswick has extended the eVisitNB contract until June 30th, 2026.
Your Most Common Questions
Is eVisitNB closing on March 31st?
No. We have received an extension to continue serving you until June 30, 2026. eVisitNB will be available every day from 8 am to 8 pm to support New Brunswickers with a valid Medicare card issued by the Government of New Brunswick.
Do I have to pay? Does New Brunswick Medicare cover eVisitNB?
eVisitNB Nurse Practitioner On-Demand Consultations are FREE with a New Brunswick Medicare card. Unfortunately, we are unable to accommodate consultations without a valid Government of New Brunswick Medicare card.
What happens if my provider rejects my consultation request?
If your provider rejects your consultation request, you will receive a notification and a reason.
What happens if my provider cannot help me during my video, phone, or messaging consultation?
On the rare occasion that the provider determines that you need an in-person examination within the first few minutes of your consultation, or that they cannot help you with your request, you will be advised of your best options, and the visit will conclude.
Can I choose my healthcare provider?
Our On-Demand Option will match you with the first available eVisitNB healthcare provider. This allows us to meet your needs in the most efficient and timely fashion. Your provider will have access to your previous medical history and consultations on eVisitNB.
How do I get my prescription?
After your consultation is completed, select “PICK UP” to send your prescription to the pharmacy of your choice. If you are unable to find your pharmacy on the map, please email support@getmaple.ca
Is eVisitNB safe and secure?
eVisitNB only lists healthcare providers licensed in the Province of New Brunswick who are in good standing with their professional regulatory organizations. Your privacy is our top priority. You can learn more about how your data is handled in our Terms of Service and Privacy Policy.
Can I request a consult for my children or a parent?
Yes, you certainly can! When booking the consult, select that you're booking for "someone else", add their information, and proceed with making an appointment. At the time of the consult, you and the individual for whom the consult is intended will both need to be present.
Do I have to be physically located in New Brunswick during my appointment?
Yes, all patients seeking care via eVisitNB must be physically located in New Brunswick.
Still have questions?
For feedback on provincial healthcare decisions, please get in touch with your local MLA or the Government of New Brunswick.
For questions about care you received with us, we’re here to help at support@evisitnb.ca.
How do I register for eVisitNB on Maple?
Please watch this brief video below on how to register for eVisitNB on Maple.