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eVisitNB Update
Last Updated: July 31, 2026
Your Most Common Questions
Is eVisitNB closing on June 30th?
Yes. eVisitNB’s contract with the Government of New Brunswick has ended.
Please note that eVisitNB’s support team will remain available until July 31st, 2026.
Please see below on how to access your medical records after June 30th, 2026.
How do I access my medical records after June 30th?
You can access your health records by logging in to your Maple account.
For technical support with your Maple account, contact Maple here.
What happens to my specialist referral sent by eVisitNB?
After your specialist appointment is complete, the follow-up process depends on whether you have a regular primary care provider:
If you HAVE a family doctor or nurse practitioner: Please follow up directly with their office.
If you DO NOT have a family doctor or nurse practitioner: Please call 811.
Still have questions?
For feedback on provincial healthcare decisions, please contact your local MLA or the Government of New Brunswick.
For technical support with your Maple account, contact Maple here.